Privacy Policy

1. Introduction

Webscape ("we", "us", "our") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

We comply with the New Zealand Privacy Act 2020 and the Information Privacy Principles (IPPs) set out in that Act.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you contact us through our website, request a quote, or engage our services. This includes your name, email address, phone number, business name, and any other information you choose to provide.

We also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages viewed. This information is collected through cookies and similar technologies.

3. How We Use Your Information

We use the information we collect to respond to your enquiries and provide our services, communicate with you about projects and updates, improve our website and services, send you marketing communications (with your consent), and comply with legal obligations.

4. Cookies and Analytics

Our website uses cookies to enhance your browsing experience. We use analytics tools to understand how visitors interact with our website. This data helps us improve our site and services.

You can control cookies through your browser settings. Disabling cookies may affect some functionality of our website.

5. Third-Party Services

We may use third-party services such as Google Analytics, email service providers, and hosting providers. These services may collect information about your use of our website. We ensure that any third-party service providers we use comply with applicable privacy laws.

6. Data Storage and Security

We take reasonable steps to protect your personal information from unauthorised access, use, or disclosure. We use industry-standard security measures including SSL encryption, secure hosting, and access controls.

Your data may be stored on servers located outside of New Zealand. We ensure that any overseas storage complies with the requirements of the Privacy Act 2020.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When your information is no longer needed, we will securely delete or de-identify it.

8. Your Rights

Under the Privacy Act 2020, you have the right to access your personal information held by us, request correction of any inaccurate information, and request deletion of your information where applicable.

To exercise these rights, please contact us using the details provided below.

9. Marketing Communications

We may send you marketing communications about our services if you have opted in. You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or by contacting us directly.

10. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at hello@webscape.co.nz.

If you are not satisfied with our response, you have the right to make a complaint to the Office of the Privacy Commissioner at privacy.org.nz.